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ADVISOR AWARD

LOTUS ADVISOR Editors' Choice Awards 2007: Salesplace

LOTUS ADVISOR MAGAZINE 2007 EDITORS

Customer Relationship Management

Salesplace has four CRM modules to help companies efficiently keep track of how they're communicating with customers:

The Sales module helps manage activities, correspondence, leads, forecasts, quotas, and more to help shorten the sales cycle, increase close rates, and improve customer retention.

The Marketing module helps manage leads, campaigns, mass communications, and ROI reports.

The Service module helps manage cases, assignments, escalations, notifications, and performance metrics to provide top-notch customer service.

The Mobility module gives road warriors access to info online, offline, via the Web, or from their BlackBerry devices.

US$350-$650 per user per module.

www.salesplace.com

LOTUS ADVISOR Editors' Choice Awards 2007: Salesplace

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    Keyword Tags: Business Software, Customer Relationship Management (CRM), IBM, IBM Lotus, Salesplace

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    Web Edition: 2007 Week 13, Doc #18923

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    ZTIBLT0705EC-16 posted 03/26/2007 modified 01/07/2009 03:35:54 AM ztdbms/ztdbms
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