Using web services, Lotus Forms provides a wizard interface that works with service-oriented architectures (SOA). Users can pre-populate forms with system information to help reduce data entry errors and improve productivity by streamlining process automation and reducing operation costs.

Electronic forms generated with Lotus Forms can help users address compliance concerns by adopting industry standards in government, insurance, banking and financial services, healthcare, and consumer products/manufacturing.

Lotus Forms 3 include:

• Web 2.0 technology and digital signatures to move forms off the desktop and onto the Web.
• Tools for online business-to-consumer and government-to-consumer applications through scalable, secure electronic forms without requiring additional software or plug-ins. Organizations can deliver core business processes via the Internet and enable forms completion -- including digital signatures -- without managing the software levels on the consumer's computer.
• Integration capabilities let Lotus Forms serve as an intelligent, dynamic front-end to business processes to make it easier for organizations to use existing systems and IT investments (e.g., WebSphere Portal, WebSphere Content Management, Filenet P8, Lotus Expeditor, WebSphere Process Server, SAP, and Siebel).
• Technologies that close the loop on the application management process by enabling clients to use options such as an electronic signature pad, swipe cards, and fingerprint scanners to digitally sign the form, helping to secure data and making the end-to-end business process paperless.