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EVIDENCE MANAGEMENT

Use E-Mail Intelligence to Simplify Complex Investigations

Here's how one company successfully automated e-mail analysis for law firms and corporate counsel.

By Kamal Shah, Clearwell Systems, Inc., marketing vice president

About this Article:

Time and time again, companies use e-mail as key evidence in absolving or incriminating parties in high-stakes issues, ranging from litigation and regulatory inquiries to internal investigations. The frequency of e-mail-related investigations combined with the size and scope of e-mail companies must review and analyze is notoriously voluminous -- spanning an average of 60 GB per investigation. The submission of e-mail as evidence and reliance on e-mail to negotiate crucial business decisions has grown substantially. How can you manage the volume?

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Kamal Shah, Clearwell Systems marketing VP has more than 12 years experience defining, developing, and marketing solutions to Global 2000 enterprises. His responsibilities include product management, product marketing, and corporate marketing. Prior to joining Clearwell Systems, Kamal was General Manager of the Customer Data Integration business unit at Siebel Systems. He also worked in product management at Asera, where he worked to define the platform for composite applications development and solutions for customer relationship management. He has also held product management positions at Trilogy Software and Palm Inc. Kamal holds a Bachelor of Science in Computer Science from University of Memphis and an MBA from Harvard Business School.

ARTICLE INFO

Web Edition: 2007 Week 04, Doc #18756

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Keyword Tags: business intelligence, collaboration, compliance, e-discovery, E-Discovery, E-Mail, law technology, Litigation, Litigation Preparedness, Litigation Support, messaging

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