IBM Support Assistant, Part 3

This article is an excerpt from the book WebSphere Application Server: Step By Step (ISBN 1-58347-061-1) published by MC Press (http://www.mc-store.com/5077.html). Go to http://www.WebSphereMentor.com for errata, extensions to existing chapters and a forum. Rama Turaga, IBM Certified Consulting IT Specialist, is a member of the IBM Software Services for WebSphere (ISSW) team based in Overland Park, Kansas. He has worked in the fields of software design, development, performance tuning, architecting, administering, maintenance, and support since 1989. Rama is a frequent speaker on WebSphere technologies at WebSphere conferences and user group meetings. Owen Cline is a member of the IBM Software Services for WebSphere team based in San Diego, California. He has worked in the software development field since 1985. Owen holds four software patents, has written IBM Redbooks, and has presented at multiple technical conferences. In addition, he has also worked on many high-profile Web sites. Peter Van Sickel is a consulting IT specialist member of the IBM Software Services for WebSphere (ISSW) team working as a J2EE and WebSphere Application Server specialist. Peter has 15 years of experience in distributed conputing and has worked with WAS since 1999. Peter is a regular speaker at WebSphere technical conferences and user group meetings.

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Web Edition: 2006 Week 43, Doc #18444

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