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KNOWLEDGE MANAGEMENT

Turn Search into Action with Microsoft Knowledge Network for SharePoint

Knowledge Network for Microsoft Office SharePoint Server 2007 makes it easy to find out who knows what.

By John Hand, Microsoft Knowledge Network marketing manager

Knowledge Network for Microsoft Office SharePoint Server 2007 is a new technology designed to help business users quickly find key people who can help on specific projects. Users can identify connectors (people with connections to other people) to help them easily locate and better utilize expertise. Knowledge Network has two components, a client that runs on the local machine and a server that runs in the organization's infrastructure.

Privacy, please

With a product like this, questions about privacy will quickly pop up. With Knowledge Network, each business user controls their information, keywords, and contacts through the client. The Knowledge Network client automates the creation of the profile by running an analysis of the folders the user chooses to include from their local Microsoft Outlook data store.

After the local analysis is complete, the user sees a set of recommended keywords and contacts that they can review, decide which ones to share with whom, and approve the profile. Only then is the profile uploaded to the Knowledge Network server. It is important to point out that the Knowledge Network profiles stay inside the company's firewall, unlike Web-based social networking tools.

John Hand is the Microsoft Knowledge Network senior marketing manager. In this role, John oversees the business analysis, press and analyst relations, executive briefings and marketing deliverables for Knowledge Network, the first commercial product to come out of the Microsoft Information Worker Greenhouse team. John joined Microsoft in 1988 in the New York office in the retail channel, and since then has had roles in marketing management from field marketing manager for the Federal division to group manager in the Home and Entertainment division. On the product side, John helped launch Microsoft Office 2000 where he ran the Office 2000 Deployment Conference. John also launched Microsoft Project 2000.

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ARTICLE INFO

Web Edition: 2006 Week 28, Doc #18167

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Keyword Tags: Business Intelligence, collaboration, crm, E-Mail, it networking, knowledge management (km), messaging, microsoft, microsoft exchange, microsoft office, microsoft outlook, microsoft sharepoint, microsoft sql server, microsoft .net framework, Microsoft, Microsoft Knowledge Network for Microsoft Office SharePoint Server, Microsoft SharePoint, Microsoft SharePoint Portal Server, portals, xml

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