About this Article:
E-mail and instant messaging (IM) is ubiquitous in our daily work life. The sheer volume of messages, though, takes a toll on your system infrastructure. Before spending any money on new hardware, use the tips in this article to analyze usage patterns in your organization. You might find some simple problems that a little user education can solve, and you also might find some serious security breaches you can fix. The result will be a more efficient system, better performance, happier users, and a more secure infrastructure.
Dr. David Yavin is co-founder and chief strategy officer at DYS analytics, a provider of messaging and collaboration performance management products and services for IBM Lotus Domino, Sametime, QuickPlace, and Microsoft Exchange. He has analyzed e-mail and instant messaging data from a large number of organizations -- from multi-national to mid-sized firms -- since 1994. He holds a PH.D. in mathematics from the Massachusetts Intstitute of Technology in the fields of Topology and Combinatorics. inquiries@dysanalytics.com
Keyword Tags: Administration, E-Mail, IBM, IBM Lotus, IBM Lotus Domino, IBM Lotus Notes, IBM Lotus QuickPlace, IBM Lotus Sametime, Instant Messaging (IM), Performance